At Bull Sports, we want you to be completely satisfied with your purchase. If things don’t work out, we are here to help.
📋 Return Conditions
We will gladly accept returns for a refund or exchange under the following conditions:
-
Timeframe: Items must be returned within 30 days from the date you received your order.
-
Condition: Items must be in unused, unaltered condition and completely free of any damage caused by the customer.
-
Packaging: Items must be returned in their original packaging.
-
Restocking Fee: There are no restocking fees for any returns.
⚠️ Please Note: Items that show any signs of use or wear will not be accepted for return or refund.
🚚 Return Shipping Fees
Who covers the cost of return shipping depends on the reason for your return:
When Bull Sports Covers the Fee:
If you need to return a product due to an error on our part or because the product is defective, we will take full responsibility for the return shipping fees.
When the Customer Covers the Fee:
You will be responsible for the return shipping fees if you are returning an item because:
-
You picked the wrong size or color.
-
You changed your mind or are not entirely satisfied with the product.
-
You declined to pay international import taxes, resulting in the package being sent back to us.
Note: For size or color changes, exchanges are always subject to current stock availability.
📬 How to Start a Return
To initiate a return or exchange, please contact our customer support team at [email protected] with your Order ID and the reason for your return. We will guide you through the next steps!